Privacy policy

Last updated: November 1, 2026

Controller

Janik Poschinger (Prime Pieces)
Siedlung 2/11, 8734 Lobmingtal, Austria
primepiecesmarketing@gmail.com · +43 660 433 1247

What data we process and why

  • Orders: name, addresses, email, phone number, order and payment details, to process your order, payment, delivery and returns (Art. 6 (1) (b) GDPR).
  • Enquiries: the information you send us, to answer your request (Art. 6 (1) (b) or (f) GDPR).
  • Accounting: invoice and order data, to meet tax and accounting obligations (Art. 6 (1) (c) GDPR).
  • Website operation and security: device data, IP address and usage data, to run the store securely and prevent fraud (Art. 6 (1) (f) GDPR).
  • Newsletter and drop notifications: your email address, if you sign up (Art. 6 (1) (a) GDPR). You can unsubscribe at any time using the link in each email.
  • Cookies, analytics and marketing: technically necessary cookies are used to run the store. Other cookies and similar technologies are used only with your consent (Art. 6 (1) (a) GDPR), which you can withdraw at any time.

Recipients

We share data only as far as needed with: Shopify (store hosting and order processing), payment providers such as PayPal and Klarna, shipping carriers, the shipment tracking provider 17TRACK, 401layers UG (provider of our online withdrawal function), Judge.me (product reviews), Omnisend (email marketing), and tax or public authorities where we are legally required to do so. Marketing partners only receive data if you have consented. Further information on Shopify is available in the Shopify Consumer Privacy Policy. You can opt out of data sharing for targeted advertising here.

International transfers

Some providers may process data outside the European Economic Area. In these cases, transfers are based on an adequacy decision of the European Commission or on Standard Contractual Clauses.

Retention

We keep your data only as long as needed for the purposes above. Accounting records are kept for the statutory retention period, generally seven years. Newsletter data is kept until you unsubscribe.

Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and objection, and the right to withdraw consent at any time with effect for the future. To exercise these rights, contact us using the details above.

You also have the right to lodge a complaint with a supervisory authority. In Austria this is the Datenschutzbehörde (Austrian Data Protection Authority), Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.

Required data

The data marked as required at checkout is needed to conclude and fulfil the contract. We do not use automated decision-making within the meaning of Art. 22 GDPR.